Albany’s Low-Income Assistance Program is dedicated to helping qualified individuals and families facing financial difficulties in paying their City utility bills. Every single-family residential water customer pays a fee to fully fund this program exclusively for low-income assistance. In 2020, this program provided assistance to over 250 households.
City Council expanded this program to include all qualifying low-income residential customers in 2021.
How do I qualify?
Your household’s annual gross income is 60% or less of the state median income by household size below.
2023
| Household Size | Gross Income* | |
|---|---|---|
| Annual | Monthly | |
| 1 | $31,266 | $2,605.50 |
| 2 | $40,886 | $3,407.17 |
| 3 | $50,506 | $4,208.83 |
| 4 | $60,126 | $5,010.50 |
| 5 | $69,747 | $5,812.25 |
| 6 | $79,367 | $6,613.92 |
| 7 | $81,171 | $6,764.25 |
| 8 | $82,974 | $6,914.50 |
| Each additional family member... | ||
| $1,803 | $150.25 | |
How does it work?
If you qualify, you can receive a credit for part of your water use (up to four units) on each monthly bill and 50% of your city services fee. Credits do not carry over from month to month. You will still be responsible for paying all other charges on your bill.
How do I apply?
Applications are accepted starting October 1 for assistance beginning January 1 for the following year. You must reapply each year.
To apply, call the Community Services Consortium (CSC) at 541-926-7163.
If you have questions about the program, call 541-704-7632.
Low-Income Assistance Program City Council Resolution
This is not the same program as the Low Income Home Energy Assistance Program (LIHEAP).
