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Albany’s Low-Income Assistance Program is dedicated to helping qualified individuals and families facing financial difficulties in paying their City utility bills. Every single-family residential water customer pays 35 cents per month to fully fund this program exclusively for low-income assistance. In 2019, this program provided assistance to over 250 households.

Who qualifies

Assistance is available for qualified* low-income senior or low-income disabled water customers in the City of Albany.

This is not the same program as the Low Income Home Energy Assistance Program (LIHEAP).

How it works

Those who qualify receive a credit for part of their water use (up to four units) on each monthly bill. 

These credits do not carry over from month to month and you will still be responsible for paying all other charges on your water bill.

If you qualify by meeting all of the criteria below and wish to apply, contact:

Community Services Consortium

Applications are accepted yearly beginning October 1 for assistance starting January 1 of the following calendar year.

You must reapply for this program each calendar year during the application period.

*To qualify, all three must be true:


Your annual income is 70% of the 2020 Linn County median income based on family size:

Family SizeAnnual Income
1 $31,650
2 $36,150
3 $40,650
4 $45,150
5 $48,800
6 $52,400
7 $56,000
8 $59,600
over 8 +$3,650 for each additional family member

U.S. Department of Housing and Urban Development (HUD) Benefit Matrix for determining eligibility in Linn County, Oregon.


You are a senior citizen:

  • 60 years old and older


You are disabled:

  • 18 years old and older
  • You have a medically-documented physical or mental condition that has prevented or will prevent you from working for more than 12 continuous months. A statement of disability benefits (Social Security, SAIF, OSHA) may qualify as proof of your disability.


The utility bill is in your name.

Low-Income Assistance Program City Council Resolution

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